Like most industries nowadays, repiping can be highly competitive. Take a massive city like Los Angeles that has thousands of homes with old pipes that need updating, well the competition can be fierce.
So how exactly do you choose a good repiping company? Of course word of mouth is good. If your friend or neighbor just had a new piping system installed and are thrilled with the results, chances are you will be too. But what if you don’t know anyone who had new pipes installed? What other criteria should you look for?
- How long has the company been in business? A good rule of thumb is to choose an older company that has been around for at least 10 years. Why? Though not a guarantee of course, a repiping company that has been operating for 10 years or more is probably doing something right.
- When you call the company how are you treated? Is the person who answers the phone courteous and pleasant? If the answer is no, move on. This may be an indicator of the company itself and how they will perform the job.
- How do you feel during the in-home inspection? Is the repiping technician professional? Would you feel comfortable having representatives from this company in your home for several days? Do not feel obligated to use this company if you have warning bells.
- Don’t be afraid to ask questions. During the inspection ask the technician about the technicians who do the installations. Does the company use outside contractors? This is not a good sign if they do. Some repiping companies hire day workers with little to no experience. Choose a company that uses employees only who are properly trained and are accountable for their actions.
- Do they guarantee their work? The top repiping companies will give a lifetime guarantee on all jobs. As mentioned above, if you choose a company with longevity, if something goes wrong, you will be able to take advantage of the guarantee.
Repiping can bring tremendous relief to a homeowner. Make sure you do it with a reputable company. After all, this is your home and you deserve the best – right?